The Second Chance module makes it possible to follow up unpaid orders with one or two reminder emails. This extension to the Buckaroo Payment module ensures a higher conversion rate.The Second Chance functionality is fully white-labelled. E-mails can be sent from your own corporate identity and mail servers. On top of that, the module can optionally also take into account whether or not stock is available.
To make good use of the Magento 2 Second Chance extension, your environment must meet the following minimum requirements:
All the above settings can be set as desired for both the first and second email. Note: The Due hours are added to the hours of the first email. In short, if you set '8' for the first email and '24' for the second, the second email will be sent 8+24=32 hours after the order has failed.
Also be aware of the fact that Buckaroo Second Chance module relays on bin/magento cron:run this means that the due hours can be affected by this and it can take a bit longer then the set 'hours' before an email is sended. If you follow Magento's recommendations to run cron jobs every minute or once per several minutes then there will be no significant delay.