Status veranderingen van de facturen die met Credit Management 3.0 zijn aangeboden, worden verzonden in de vorm van een invoicepush aan de Merchant terug gemeld. Hieronder staan de verschillende codes die in de push voorkomen uitgelicht met daaronder de status en event pushberichten uitleg. Allereerst een pushbericht voorbeeld:
"InvoiceStatusCode": 10,
"PreviousStepIndex": 0,
"PreviousStepDateTime": "0001-01-01T00:00:00+01:00",
"Event": "ChangedStatus",
"EventCategory": "FinancialChange",
"EventDateTime": "2017-09-18T16:42:10.3607772+02:00",
"EventParameters": [
{
"Key": "StatusCode",
"Value": "10"
}
],
| Code | Betekenis | Beschrijving Invoice Status Code |
| 10 | Active | The invoice follows its scheme, if applicable. |
| 20 | Paused | The invoice currently does proceed on its scheme. |
| 21 | PausedByDispute | Like Paused, but specifically caused by a manually registered dispute. |
| 22 | PausedByPaymentPlan | Like Paused, but specifically caused by a payment plan. This status can only be removed through termination of the payment plan. |
| 70 | PendingTransferTo CollectionAgency | The invoice is marked for transfer to the collection agency, in accordance with its scheme. |
| 71 | TransferredToCollectionAgency | The invoice is at the collection agency, and awaiting their response. |
| 72 | AcceptedByCollectionAgency | The collection agency has accepted the invoice and will work on it. |
| 73 | ProcessedByCollecionAgency | The collection agency has finished its work on the invoice. |
| 74 | ProcessedByCollection AgencyIncomplete | The collection agency has finished its work on the invoice but did not manage to (fully) collect the invoice. |
| 79 | RefusedByCollectionAgency | The collection agency has not accepted the invoice. |
| 80 | WrittenOff | The invoice was manually written off by the merchant. |
| 90 | Rejected | The invoice was rejected, most likely because its request was invalid. It has never been active. |
| 91 | Cancelled | The invoice has been active, but is no longer. For example, this can happen to the partial invoices created by a payment plan (see CreatePaymentPlan) if they cease to apply. |
| 99 | Emergency | This invoice was manually disabled because of an emergency. Tech support is examining it. |
| 0 | NotSet | A technical error took place. This status should never occur. |
| Code | Betekenis | Beschrijving gebeurtenis (in Engels) |
| 1 | ChangedTransaction Status | One of the invoice’s transactions changed status in a relevant way. Generally only a change to ‘successful’ is relevant, although there are exceptions, e.g. a Sepa Direct Debit moving to or away from ‘pending’ influences PendingSlowPaymentAmount |
| 2 | ChangedStatus | The invoice changed status, e.g. to ‘active’ or ‘paused’. See below for options |
| 3 | CreatedCreditNote | Credit note was created on the invoice. Note that a push may be sent for the credit note itself, but the CreatedCreditNote event on the original invoice is the most relevant |
| 4 | SentReminderMessage | A reminder was sent for the invoice, in accordance with its scheme |
| 5 | SentBackupReminder Message | A reminder was sent for the invoice using a backup method, in accordance with its scheme. E.g. the scheme may be set to send a letter if the e-mail cannot be delivered |
| 6 | SkippedReminder BecauseNoMethods Remain | A reminder action in the invoice’s scheme has failed to reach the debtor. This happens when all of the given communication methods bounce (e.g. incorrect e-mail address) or have been marked as unreachable by the merchant (e.g. through the Debtor screen in the Payment Plaza) |
| 7 | IncreasedAdminFee | The administration fee on the invoice has been increased, in accordance with the invoice’s scheme |
| 8 | TransferredToCollection Agency | The invoice has entered the collection agency process, in accordance with its scheme. Note that the ChangedStatus event provides more detailed updates as the invoice status changes throughout this process (transfer, acceptance, refusal, completion) |
| 9 | CreatedRecollect | A recollect was created for the invoice, in accordance with its scheme. This happens when Sepa Direct Debit recollection is active on the scheme, when the previous attempt fails and there is enough time for another attempt |
| 10 | SentPaymentInvitation Message | A payment invitation was sent for the invoice, in accordance with its scheme |
| 11 | SentBackupPayment InvitationMessage | A payment invitation was sent for the invoice using a backup method, in accordance with its scheme. E.g. the scheme may be set to send a letter if the e-mail cannot be delivered |
| Cat. | Event Category | Beschrijving Category |
| 1 | FinancialChange | any change that relates to the invoice’s amounts, including the initial invoice creation, transaction status changes, and credit notes |
| 2 | Other | anything else, e.g. a reminder being sent |